Help Center

Shipping Confirmation

When your order has been placed you will receive an email confirmation and when the order is shipped from our distribution center, you will receive an email to inform you of your order status. The shipping confirmation email will contain the tracking number for your package. Please allow 24-48 hours after shipment for your tracking number to be activated. By registering an account on our site at the time of purchase, you will be able to access your Order History and Order Tracking Information. Please be advised that orders shipping with the USPS final delivery option may not include tracking information for your items.

Payment Methods

Remington accepts online payments from MasterCard, Visa, Discover, and American Express.

Remington will not charge your credit card until your item(s) have been shipped. If your order has been split into multiple shipments, we will only collect payment on the portion of your order that has shipped.

The safety and privacy of sensitive customer and payment information are the utmost priority at Remington. When you place an order with us online, our data security technology ensures payment security, eliminating storage of sensitive card data by tokenizing your credit card payment info at the point of entry. Please visit our Privacy Policy page for more details.

Modifying or Cancelling an Order

If you've already submitted your online order, but need to change something, add another item, or cancel the order, please contact Remington Consumer Service or call us at (877) 387-6691 for assistance. 

Order Status

Once you’ve submitted your online order, you should receive an order confirmation email, followed by a second email with the tracking number at the time the order has shipped. If you’ve registered an account with us, you can also view the status of your order and obtain tracking information in the Order History section of My Account.

Applying Promotion Codes

Have a promotion code? Once you’ve added items to your cart, you will have the option to “Enter promo code” on the order summary section in the cart preview before proceeding to checkout, as well as during the checkout process. Only one promotional offer per order is accepted.